Comps for Good Pty Ltd (ACN 660 255 005) (we, us) are committed to managing your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and other relevant privacy laws that apply to us (collectively, the Privacy Laws). The Privacy Laws contain strict requirements to collect, hold and disclose your personal information in certain ways, to store your information securely and to allow you easy access to check and correct your information.
Personal information is information that identifies you, or from which you may reasonably be identified. The types of personal information that we may collect include, but are not limited to:
You can always decline to provide any Personal Information that we request. However, if you choose not to provide us with such Personal Information, we may be unable to provide you with the products or Services that you want, or we may not be able to respond to any inquiry made by you.
We collect Personal Information for the purposes of providing you with our Services or allowing you to participate on the Site. We collect Personal Information in a number of ways, including:
Any third party software or storage service provider we engage to provide our Services may collect Personal Information from you on our behalf and for the same purposes as the purposes that are described in paragraph 6 below.
We may also use technology to collect information about you derived from your use of the Site. We collect this information to allow us to customise your user experience, for example, by filtering the content that is presented to you. Examples of technology that we use to collect this information include: tracking codes; cookies (that are placed by us or by third party platforms); and Google Analytics. You can control the use of these technologies to limit our collection of this information via the device you use to access the Site, however this may limit the availability of some features of the Site, including your participation in Activities.
Sensitive information is information that relates to topics such as your health, racial or ethnic origin, political opinions, religious beliefs or sexual orientation (Sensitive Information). Depending on the nature of the Activity, we may collect Sensitive Information from you. Sensitive Information will only be collected with your prior consent and only if it is directly related to, or reasonably necessary for, the Activity that is being conducted. Your decision to be involved in an Activity that requires you to give Sensitive Information is entirely at your discretion.
We collect Personal Information that is reasonably necessary for our business functions. We may collect, hold, use and disclose your Personal Information to:
Where practical and lawful, and if not required for any Activity, you can deal with us anonymously or use a pseudonym, for example providing us with feedback on about the Site. However, in many instances, if we cannot identify you or if you do not provide us with the Personal Information we request, we may not be able to provide you with our Services, assist you to participate in the Activity or respond to your enquiry or claim.
We take great care to protect your privacy. We understand the importance of your Personal Information and we have appropriate procedures in place to safeguard and secure this information, prevent unauthorised access or disclosure and maintain data accuracy. We also take measures in respect of destroying or de-identifying Personal Information when required by Privacy Laws.
While we aim to use our best efforts to secure and protect your Personal Information that is held by us, we cannot guarantee the security of any such Personal Information that is provided or transmitted to us by you. Any such provision of information to us is at your own risk. We have internal procedures for responding to any data breach, or suspected data breach, in compliance with the requirements under Privacy Laws.
We may disclose your Personal Information to organisations outside of ours and those organisations may be located (and your Personal Information may be disclosed) overseas. Organisations to which we may disclose your information could include:
If you agree to participate in any Activity involving a third party offer or promotion we will share your Personal Information with the third party provider of that offer or promotion. We are not responsible for any matters contained within or connected to that offer or promotion or any subsequent use or disclosure of your Personal Information by that third party provider. We note that some of these third party providers may be based overseas.
From time to time, we may disclose your Personal Information to our related bodies corporate. We may disclose your information to a purchaser or successor entity in connection with the sale of our company or a related body corporate, or the sale of substantially all of the assets of our company or a related body corporate. We may also use and disclose your Personal Information for other purposes explained at the time of collection.
You are entitled to access your Personal Information held by us on request. To request access to your Personal Information please contact our Privacy Officer using the contact details in paragraph 12 below. You will not be charged for making a request to access your Personal Information, but you may be charged for the reasonable time and expense incurred in compiling information in response to your request.
We will take reasonable steps to ensure that your Personal Information which we collect, use or disclose is accurate, complete and up-to-date. If you consider any Personal Information we hold about you to be inaccurate, out-of-date, incomplete, irrelevant or misleading, you are entitled to request correction of the information. After receiving a request from you, we will take reasonable steps to correct your information.
We may decline your request to access or correct your Personal Information in certain circumstances, provided that those circumstances are pursuant to the Privacy Laws. If we do refuse your request, we will provide you with a reason for our decision.
All enquiries or complaints will be taken seriously and handled with impartiality and discretion. We will investigate any complaint that you may submit to us and we will endeavour to provide you with our response within a reasonable timeframe. If after receiving our response, you still consider that your privacy complaint has not been resolved, you may refer your complaint to the Office of the Australian Information Commissioner:
Office of the Australian Information Commissioner
GPO Box 5218
Sydney NSW 2001
Telephone: 1300 363 992
The contact details for our Privacy Officer are:
Attention: Privacy Officer, Comps for Good Pty Ltd
Postal Address: 200 Queen St, Melbourne, VIC 3000
Email Address: firstname.lastname@example.org